We make every effort to assemble your order on the day it is received, but if even one item is out of stock, we will normally wait until the order is as complete as we can make it. If you have a particular urgency for any specified item(s), please tell us and we will ship them separately as soon as we have them, but of course this will incur extra shipping and handling costs.
6. What is the choice of making payments?
There is a wide choice - please see our Ordering page for more information.
7. What if there is a problem with my order?
All of our packages carry insurance, as this is the only way to ensure that you will receive them safely and in good condition. We accept returns only if we have previously authorized them with a Returns Authorization Number - this will be sent to you only in the event that we have made an error or if an item is defective at the point of origin.
Otherwise all sales are final. Once placed, orders may not be cancelled.
8. Do you supply music on approval?
We regret that we cannot supply any merchandise on approval.
9. Can you provide single instrumental parts?
Only in instances when such a separate part is made available by the publisher. This is never the case for instrumental solo music (e.g. violin and piano) or most chamber music, parts or which (and sometimes with score) are sold only in sets. It is sometimes possible to obtain single instrumental parts for non-copyright standard orchestral works.
10. Can you supply music which is known to be only available on rental from publishers?
No. In such a circumstance you must approach the publisher and negotiate directly with them.
With due advance notice being given we do supply rental material listed in the catalogue of Anglo-American Music Publishers.
11. Is there a minimum order per title for octavo choral music (ecluding vocal scores)?
Yes, minium of 10 copies per title, as many publishers will no longer supply us with less.
12. Can I duplicate music by any means, including photocoping?
No, not under any circumstances. It is against the law, and comes under the category of theft - depriving the composer and/or editor of accruing sales royalties, and the publisher of sales. It is an offense to copy, to have copied, or to have in one's possession copies other than those supplied by the publisher. This also holds true for old or out-of-print music, for "old music" (i.e. music by composers no long living) has not only been edited by some specialist - even in Urtext editions, - and "out-of-print" music is still protected by the publisher who has incurred initial production costs, known as "Graphics Rights". In certain cases we can approach a publisher on your behalf and request their stamped "authorized copies" at additional cost. Heavy fines are imposed on any person who knowingly or unknowingly contravenes copyright law, using photocopies for performance, teaching or competitions.
Names of composers, publishers, records, and any other outside material used on this site is property of its respective owner(s). No material on this site, outside or otherwise, may be copied without direct permission from its owner(s).
